JOURNAL OF PACIFIC STUDIES
Title:Are European 'quality service' models applicable to resorts in the South Pacific?
Author:Frodey, Carol, O'Hara, Jim
Subject:Customer services
Tourism|Quality control|Oceania
Volume:Vol.16, 1992
Collation: p. 90-107

Abstract:

Service industries are becoming more important to every nation's economy, in terms of people employed and contribution to GNP. The South Pacific is no exemption to this
Original information
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